SHIPPING + DELIVERY
Domestic within Australia
Regular Post $9 / Express Post $11
International/outside of Australia
UNITED STATES $20.00 AUD
NEW ZEALAND $15.00 AUD
JAPAN $20.00 AUD
THE REST OF THE WORLD $29.00 AUD
★ We are a small/independent operated business based in NSW, Australia
★ All orders are sent through our local postal service Australia Post
★ Your order will be dispatched within 1-2 business days
★ Once your order has been dispatched, you will receive an email confirmation including the tracking details
★ Please understand that we cannot control or speed up the delivery date/travel time. It is possible for unforeseen delays to occur with travel, backlog and international custom delays
★ You can find out an estimation of how long your parcel may take to be delivered to your destination via the Australia Post website, here you can calculate postage delivery times domestic or internationally.
IF YOU ARE LOCATED WITHIN AUSTRALIA
Express Post please allow up to 2-3 business days to receive your parcel after your order has been dispatched or 3-5 business days for Regular Post.
Always check your letterbox/front door for pick-up slips, as your local postal service may or may not leave your parcel in the letterbox or at the front door and you will need to collect it from your local post office. Please be aware we will not be responsible for stolen parcels. Please have a safe and secure place or letter box for parcels. If you have not received your parcel within time-frame estimation, you can check your tracking details to locate its whereabouts. If you have any concern or any suspicion of your parcel being lost, please head to the Australia Post website to file a missing parcel report or contact us to follow it up for you.
IF YOU ARE LOCATED OUTSIDE OF AUSTRALIA
Your order will be sent internationally by Standard Air. International shipping can take from 6-21+ business days to arrive, depending on destination/customs. Always check your letterbox/front door for pick-up slips, as your local postal service may or may not leave your parcel in the letterbox or at your front door. Please be aware we will not be responsible for stolen parcels, so please ensure you have a safe and secure letterbox or place for parcels. If you have not received your parcel within the time-frame estimation, you can check your tracking details to locate your parcels whereabouts and if you have any concerns or any suspicion of your parcel being lost, please contact us to follow it up or you can go directly to Australia Post to file a missing parcel report.
If you would like us to send your order by express, please contact us prior to your purchase and we can arrange this for you at your expense.
Please contact us if you require any further information, we would love to hear from you!